Find answers to common questions about our premium 925 silver jewellery, shipping, and policies.
925 Sterling SilverHallmarking Where ApplicableCertificate of AuthenticityQuality CheckedSecure Payments
Popular Questions
Quick answers to the doubts most buyers check before placing an order.
Yes. Celestora jewellery is crafted using authentic silver, and product-specific purity details are mentioned on the relevant product page so you know what you are buying before checkout.
Yes. Cash on Delivery is available on eligible orders. COD orders require a small partial payment which is added in the final order amount. We do not charge any extra fees for COD.
Delivery timelines depend on your location, payment mode, and courier movement after dispatch. Prepaid and eligible partial-pay orders are generally prioritized, while COD orders may take longer because of confirmation steps.
Email support@celestora.in within 48 hours from the courier-recorded delivery date and time with your order details, photographs, and one continuous unboxing video recorded before opening the sealed outer package. Show the shipping label, complete contents, and claimed issue without cuts, pauses, or edits. Do not ship anything back before written approval.
Yes. Celestora offers jewellery in 999 silver, 925 Sterling Silver, 62.5% silver, and other clearly mentioned silver purities. The exact purity is mentioned on each product page near or below the price. Kindly check the product details carefully before ordering.
No. Not every product is 925 Sterling Silver. Celestora offers different silver purities including 999 silver, 925 Sterling Silver, 62.5% silver, and other purities depending on the product. Please check the purity mentioned on the product page before placing your order.
Yes. Celestora is certified by the Bureau of Indian Standards. BIS Certification No. HM/C-9790211128.
Celestora jewellery is hallmarked wherever applicable. Hallmarking depends on the product type, purity, and applicable hallmarking rules.
Yes. An authenticity certificate is included in the box with every eligible order so you can shop with confidence. Keep it and all other included cards, accessories, packaging, and applicable gifts because an approved return may require them.
Yes. Celestora is GST registered. GST No. 04AASPC6137A1Z5.
No. To reduce paper wastage under our Green Initiative, we do not include a paper invoice. Request and retain the digital GST invoice by WhatsApp at +91 7719656135 or support@celestora.in, and follow support's written instructions for the invoice documentation required with any approved return or exchange.
Yes. Celestora jewellery comes with added tarnish protection through our TarnishGuard™ coating, designed to offer up to 6x better tarnish resistance compared to regular untreated silver jewellery.
Celestora jewellery is water-resistant for normal handwash and light splashes. However, it should be kept away from seawater, swimming pools, hard water, chemically treated water, perfumes, lotions, sprays, makeup products, and harsh chemicals.
Celestora has an average customer rating of 4.8 out of 5 and is trusted by thousands of customers for quality, finish, and a reliable shopping experience.
Celestora focuses on clearly mentioned silver purity, BIS certification, hallmarking wherever applicable, authenticity certificates, careful quality checks, secure payments, and customer-first support.
Yes. Every order goes through a quality check before dispatch. Celestora may also use customer evidence, courier records, return-packing video, package-opening video, and quality-check findings when reviewing a return discrepancy.
Yes. Celestora ships across India. If your pincode has a serviceability issue, our support team will review the available delivery options and confirm the applicable resolution for your order.
Please contact support. Celestora will review the order, payment status, courier availability, and checkout terms before confirming an alternate delivery option or other applicable resolution. Do not place a replacement order or assume a refund until support confirms it.
Pure Cash on Delivery is not available as a standard option. COD orders require a minimum partial advance payment of ₹199, and the exact advance amount may vary depending on order value, location, and checkout offer.
Most orders are delivered within 3 to 6 days after dispatch. Main cities usually receive orders in 3 to 4 days, while interior or remote locations may take 5 to 6 days or longer depending on the courier route.
Email support@celestora.in within 48 hours from the courier-recorded delivery date and time. Record one continuous unboxing video before opening the sealed outer package, with the shipping label visible, and show the complete contents and claimed damage without cuts, pauses, or edits. Include your order ID, product name or URL, reason, clear photographs, and the video. Do not ship anything back before written approval.
Yes. Celestora supports international shipping. Please contact us on WhatsApp at +91 7719656135 or email support@celestora.in so our team can confirm serviceability and help create your order from the backend.
No. International customs duties, taxes, import charges, and related fees are extra and must be paid by the customer as applicable in the destination country.
Repair support is primarily available for orders delivered within India. International customers may contact support, but shipping, customs, and feasibility limitations may apply.
Once your order is dispatched, Celestora shares the tracking link through WhatsApp and email. You may also receive SMS updates from Shiprocket or the assigned delivery courier.
Yes. You may receive updates for order confirmation, availability, dispatch, courier tracking, and delivery through WhatsApp, email, SMS, or the courier partner.
Contact support as early as possible, preferably within 3 hours. A change is not guaranteed and depends on order status, dispatch, tracking, stock, customisation, and the terms accepted at checkout.
For prepaid or partial-paid orders, WhatsApp confirmation is recommended for faster processing and better courier coordination, but it may not always be a blocker if payment has already been received.
Contact support immediately. Cancellation is not guaranteed and depends on dispatch status, tracking, product type, customisation, payment, and the terms accepted at checkout. The refund policy primarily covers post-delivery returns and exchanges, not every cancellation scenario.
The treatment of a refused or returned-to-origin order and any prepaid amount depends on the checkout terms, payment status, courier records, and reason for return. It is separate from the standard post-delivery return process. Contact support for the written resolution applicable to the order.
There is no universal refund answer in the post-delivery refund policy. Eligibility depends on the checkout terms and the reason the order was cancelled, refused, undelivered, or returned to origin. Contact support for the written resolution applicable to your order.
Contact support with the order and tracking details. Celestora will review courier attempts, serviceability, payment, and order terms before confirming reshipment or another applicable resolution.
Avoid chemical exposure, keep your jewellery away from chemically treated water, and store it in a sealed plastic pouch or airtight packaging when not in use.
Yes. Normal handwash and light splashes are generally fine. However, avoid prolonged water exposure, hard water, seawater, swimming pools, and chemically treated water.
No. Please avoid showering, swimming pools, seawater, hot tubs, and chemically treated water, as these can damage the finish and increase tarnishing.
Yes. Avoid direct or indirect contact with perfumes, lotions, makeup, sunscreen, hair spray, body spray, cleaning products, and chemical products.
Yes. Celestora jewellery is suitable for regular wear. Wearing silver often may help reduce oxidation compared to leaving it exposed in open air, but avoid rough handling, pulling, scratching, and chemical exposure.
Regular wear is acceptable, but avoid rough usage, high-impact activity, heavy pulling, and situations where the jewellery may get scratched, bent, broken, or caught in fabric or equipment.
Wipe it gently with a soft dry cloth after use to remove moisture, oils, and residue. Avoid harsh liquid cleaners unless guided by our support team.
Store each piece separately in a sealed plastic pouch or airtight packaging. Leaving silver exposed to open air for long periods can naturally cause oxidation or blackening.
No. TarnishGuard™ offers added tarnish protection and up to 6x better tarnish resistance, but silver can still tarnish due to air exposure, water, chemicals, sweat residue, and improper storage.
Yes. Silver can naturally react with air and environmental elements over time. Proper storage and regular care help maintain shine for longer.
No. Tarnish, discoloration, oxidation, plating fade, or finish changes caused by usage, air exposure, chemicals, water, sweat residue, or improper care are not covered.
No. Celestora is not liable for tarnish, discoloration, plating damage, or product damage caused by water, hard water, chemically treated water, perfumes, lotions, makeup, sprays, or harsh chemicals.
Yes, for eligible products and requests. Your complete email and all mandatory evidence must reach support@celestora.in within 48 hours from the courier-recorded delivery date and time. The item must be unused, unworn, in original condition, and returned with the Do Not Remove tag, original packaging, certificates, cards, accessories, and applicable free gifts. Product exclusions and quality check apply.
The complete request must be received within 48 hours from the courier-recorded delivery date and time. The clock is based on the exact recorded timestamp, not the end of the second calendar day. A message without all mandatory information, photographs, and the continuous unboxing video is not a complete request.
Yes. One continuous unboxing video without cuts, pauses, edits, or interruptions is mandatory for every return, exchange, damaged, defective, wrong, or missing-item request, including sizing and change-of-mind requests. Start recording before opening the sealed outer courier package, show the shipping label and order details, the complete unboxing, every item received, and the claimed issue.
Email support@celestora.in within 48 hours with your order ID, product name or URL, reason, clear product photographs, the mandatory continuous unboxing video, and photographs or videos of the issue where applicable. The timeline is counted when the complete email is received. Do not ship anything before Celestora sends written approval and return instructions.
Customized, engraved, made-to-order, sale or clearance items, earrings, nose pins, piercing jewellery, and hygiene-sensitive jewellery are not eligible unless Celestora verifies the product as wrong, damaged, or defective.
Your complete claim must reach support@celestora.in within 48 hours from the courier-recorded delivery date and time, together with all required details, photographs, and the mandatory continuous unboxing video.
You may request a return or exchange within 48 hours from the recorded delivery timestamp, but the universal evidence, condition, tag, packaging, approval, self-shipping, exclusion, and quality-check rules still apply. Earrings, nose pins, piercing jewellery, hygiene-sensitive jewellery, sale or clearance items, and customized, engraved, or made-to-order products remain excluded unless verified wrong, damaged, or defective.
Where applicable, voluntary return or exchange cash-refund requests are reviewed case by case. A 7% deduction may apply to prepaid orders and 10% to COD orders. Missing gifts or packaging and quality-check deductions may also apply. An approved cash refund is processed only after receipt, quality check, approval, and final calculation, and may take up to 28 days from Celestora's recorded receipt of the returned product.
925 Credits is the FAQ name for Celestora store credit. It is calculated from the final paid value of the eligible returned product after discounts, coupons, prepaid or promotional offers, and applicable deductions. It can be used on future Celestora purchases.
Store credit is valid for 3 months from issue. If a new purchase costs more, you can use the credit and pay the balance. If it costs less, the unused balance remains available until the original expiry date.
Approved store credit is issued after quality check and applicable deductions are completed. For COD orders, processing may take up to 21 days from the date QC is completed and the credit is approved. The policy does not promise a general seven-day processing period.
Customers must normally self-ship approved returns or exchanges at their own cost, unless Celestora confirms another arrangement in writing. Use a trackable courier and do not ship before receiving written approval and the designated return address.
Within 48 hours from the approval email, safely pack and ship the approved product and share a continuous return-packing video plus valid courier tracking details. The video must show the product from all sides, intact tag, required packaging and contents, secure sealing, and the return label or AWB visible on the sealed parcel.
The customer is responsible for courier cost, secure packing, a trackable service, and transit risk until the return is recorded as delivered to Celestora, unless Celestora confirms otherwise in writing.
No. The tag must remain intact and attached, but the product must also be unused, unworn, and in original condition with the original box, invoice or invoice documentation requested by support, packaging, certificates, cards, accessories, and applicable free gifts.
Celestora may reject the request or reduce the eligible store credit or refund if the tag is removed, tampered with, or missing, or if the product has use, scratches, wear, damage, stains, dents, missing stones, missing parts, or other condition differences.
Quality check may take up to 14 days starting from the recorded delivery date of the returned parcel at Celestora's address. It may cover the product, tag, packaging, accessories, certificates, cards, applicable gifts, courier records, return-packing video, package-opening video, and other submitted evidence.
Yes. Adjustments may reflect discounts, coupons, prepaid or promotional offers, product condition, missing parts, tag issues, QC findings, and required gifts, Black Box, cloth, pouch, cards, certificates, packaging, or accessories. Required missing or damaged items may be deducted at full MRP or listed value.
They may need to be returned depending on the gift threshold active when the original order was placed and the final eligible paid order value. If required items are missing, used, damaged, scratched, stained, washed, altered, or not returned, Celestora may deduct their full MRP or listed value.
Celestora may reject the request or approve a reduced store credit or refund. If rejected, the customer may arrange return of the product by providing a valid prepaid courier label within the timeline communicated in Celestora's QC rejection email.
Yes. A request may be declined for incomplete or late evidence, a missing mandatory unboxing or return-packing video, late shipment or tracking, an ineligible product, failed condition or tag requirements, misuse, false claims, suspected fraud, or other policy non-compliance.
The applicable policy is generally the policy active on the order date or displayed during checkout, unless Celestora chooses to provide a more favourable resolution.
Yes. Celestora supports secure payment options and follows a trust-first shopping experience with order updates, authenticity assurance, and customer support.
We accept UPI, cards, credit card EMI, net banking, wallets, Pay Later, Buy Now Pay Later, partial payment, COD with minimum ₹199 advance, and international bank transfer where applicable.
No. Pure COD is not available as a standard option. COD requires a minimum advance payment of ₹199, and availability may vary depending on order value, location, and checkout offer.
Yes. Offers, gifts, discounts, partial-payment terms, COD advance, and related checkout benefits may vary by order value, product, location, and checkout offer. Return or exchange eligibility is governed by the policy active on the order date or displayed during checkout, unless Celestora offers a more favourable resolution.
You can request your digital GST invoice by WhatsApp at +91 7719656135 or by emailing support@celestora.in with your order details. Retain the digital invoice and provide the invoice details or copy requested by support for any approved return or exchange.
As part of Celestora's Green Initiative, we avoid paper invoices in the box to reduce paper wastage. Retain the digital GST invoice and follow support's written instructions about the invoice documentation required for an approved return.
The applicable terms are generally those active on the order date or displayed during checkout. Offer and gift thresholds from that order may affect eligibility or deductions, but later policy changes do not normally replace the order's applicable terms unless Celestora offers a more favourable resolution.
Yes. A request may be declined for incomplete or late evidence, missing mandatory videos, late return shipment or tracking, excluded products, failed tag or condition requirements, misuse, false claims, suspected fraud, or other policy non-compliance.
Yes. Celestora offers jewellery in 999 silver, 925 Sterling Silver, 62.5% silver, and other clearly mentioned silver purities. The exact purity is mentioned on each product page near or below the price. Kindly check the product details carefully before ordering.
No. Not every product is 925 Sterling Silver. Celestora offers different silver purities including 999 silver, 925 Sterling Silver, 62.5% silver, and other purities depending on the product. Please check the purity mentioned on the product page before placing your order.
Yes. Celestora is certified by the Bureau of Indian Standards. BIS Certification No. HM/C-9790211128.
Celestora jewellery is hallmarked wherever applicable. Hallmarking depends on the product type, purity, and applicable hallmarking rules.
Yes. An authenticity certificate is included in the box with every eligible order so you can shop with confidence. Keep it and all other included cards, accessories, packaging, and applicable gifts because an approved return may require them.
Yes. Celestora is GST registered. GST No. 04AASPC6137A1Z5.
No. To reduce paper wastage under our Green Initiative, we do not include a paper invoice. Request and retain the digital GST invoice by WhatsApp at +91 7719656135 or support@celestora.in, and follow support's written instructions for the invoice documentation required with any approved return or exchange.
Yes. Celestora jewellery comes with added tarnish protection through our TarnishGuard™ coating, designed to offer up to 6x better tarnish resistance compared to regular untreated silver jewellery.
Celestora jewellery is water-resistant for normal handwash and light splashes. However, it should be kept away from seawater, swimming pools, hard water, chemically treated water, perfumes, lotions, sprays, makeup products, and harsh chemicals.
Celestora has an average customer rating of 4.8 out of 5 and is trusted by thousands of customers for quality, finish, and a reliable shopping experience.
Celestora focuses on clearly mentioned silver purity, BIS certification, hallmarking wherever applicable, authenticity certificates, careful quality checks, secure payments, and customer-first support.
Yes. Every order goes through a quality check before dispatch. Celestora may also use customer evidence, courier records, return-packing video, package-opening video, and quality-check findings when reviewing a return discrepancy.
Yes. Celestora offers jewellery in 999 silver, 925 Sterling Silver, 62.5% silver, and other clearly mentioned silver purities. The exact purity is mentioned on each product page near or below the price. Kindly check the product details carefully before ordering.
No. Not every product is 925 Sterling Silver. Celestora offers different silver purities including 999 silver, 925 Sterling Silver, 62.5% silver, and other purities depending on the product. Please check the purity mentioned on the product page before placing your order.
Yes. Celestora is certified by the Bureau of Indian Standards. BIS Certification No. HM/C-9790211128.
Celestora jewellery is hallmarked wherever applicable. Hallmarking depends on the product type, purity, and applicable hallmarking rules.
Yes. An authenticity certificate is included in the box with every eligible order so you can shop with confidence. Keep it and all other included cards, accessories, packaging, and applicable gifts because an approved return may require them.
Yes. Celestora is GST registered. GST No. 04AASPC6137A1Z5.
No. To reduce paper wastage under our Green Initiative, we do not include a paper invoice. Request and retain the digital GST invoice by WhatsApp at +91 7719656135 or support@celestora.in, and follow support's written instructions for the invoice documentation required with any approved return or exchange.
Yes. Celestora jewellery comes with added tarnish protection through our TarnishGuard™ coating, designed to offer up to 6x better tarnish resistance compared to regular untreated silver jewellery.
Celestora jewellery is water-resistant for normal handwash and light splashes. However, it should be kept away from seawater, swimming pools, hard water, chemically treated water, perfumes, lotions, sprays, makeup products, and harsh chemicals.
Celestora has an average customer rating of 4.8 out of 5 and is trusted by thousands of customers for quality, finish, and a reliable shopping experience.
Celestora focuses on clearly mentioned silver purity, BIS certification, hallmarking wherever applicable, authenticity certificates, careful quality checks, secure payments, and customer-first support.
Yes. Every order goes through a quality check before dispatch. Celestora may also use customer evidence, courier records, return-packing video, package-opening video, and quality-check findings when reviewing a return discrepancy.
No matching questions found. Try a simpler keyword like hallmark, delivery, return, COD, tarnish, or tracking.
FAQ Category
Silver Authenticity
Answers about silver purity, hallmarking, certification, and trust.
Yes. Celestora offers jewellery in 999 silver, 925 Sterling Silver, 62.5% silver, and other clearly mentioned silver purities. The exact purity is mentioned on each product page near or below the price. Kindly check the product details carefully before ordering.
No. Not every product is 925 Sterling Silver. Celestora offers different silver purities including 999 silver, 925 Sterling Silver, 62.5% silver, and other purities depending on the product. Please check the purity mentioned on the product page before placing your order.
Yes. Celestora is certified by the Bureau of Indian Standards. BIS Certification No. HM/C-9790211128.
Celestora jewellery is hallmarked wherever applicable. Hallmarking depends on the product type, purity, and applicable hallmarking rules.
Yes. An authenticity certificate is included in the box with every eligible order so you can shop with confidence. Keep it and all other included cards, accessories, packaging, and applicable gifts because an approved return may require them.
Need more detail?Use the search bar above or contact Celestora support.
FAQ Category
Shipping
Delivery timelines, dispatch process, courier updates, and order movement.
Yes. Celestora ships across India. If your pincode has a serviceability issue, our support team will review the available delivery options and confirm the applicable resolution for your order.
Please contact support. Celestora will review the order, payment status, courier availability, and checkout terms before confirming an alternate delivery option or other applicable resolution. Do not place a replacement order or assume a refund until support confirms it.
Pure Cash on Delivery is not available as a standard option. COD orders require a minimum partial advance payment of ₹199, and the exact advance amount may vary depending on order value, location, and checkout offer.
Most orders are delivered within 3 to 6 days after dispatch. Main cities usually receive orders in 3 to 4 days, while interior or remote locations may take 5 to 6 days or longer depending on the courier route.
Need more detail?Use the search bar above or contact Celestora support.
FAQ Category
Orders
Order confirmation, tracking, updates, and support after purchase.
Once your order is dispatched, Celestora shares the tracking link through WhatsApp and email. You may also receive SMS updates from Shiprocket or the assigned delivery courier.
Yes. You may receive updates for order confirmation, availability, dispatch, courier tracking, and delivery through WhatsApp, email, SMS, or the courier partner.
Contact support as early as possible, preferably within 3 hours. A change is not guaranteed and depends on order status, dispatch, tracking, stock, customisation, and the terms accepted at checkout.
For prepaid or partial-paid orders, WhatsApp confirmation is recommended for faster processing and better courier coordination, but it may not always be a blocker if payment has already been received.
Need more detail?Use the search bar above or contact Celestora support.
FAQ Category
Care
How to keep your silver jewellery clean, shiny, and protected for daily wear.
Avoid chemical exposure, keep your jewellery away from chemically treated water, and store it in a sealed plastic pouch or airtight packaging when not in use.
Yes. Normal handwash and light splashes are generally fine. However, avoid prolonged water exposure, hard water, seawater, swimming pools, and chemically treated water.
No. Please avoid showering, swimming pools, seawater, hot tubs, and chemically treated water, as these can damage the finish and increase tarnishing.
Yes. Avoid direct or indirect contact with perfumes, lotions, makeup, sunscreen, hair spray, body spray, cleaning products, and chemical products.
Yes. Celestora jewellery is suitable for regular wear. Wearing silver often may help reduce oxidation compared to leaving it exposed in open air, but avoid rough handling, pulling, scratching, and chemical exposure.
Need more detail?Use the search bar above or contact Celestora support.
FAQ Category
Returns
Returns, exchanges, eligibility, and store credit.
Yes, for eligible products and requests. Your complete email and all mandatory evidence must reach support@celestora.in within 48 hours from the courier-recorded delivery date and time. The item must be unused, unworn, in original condition, and returned with the Do Not Remove tag, original packaging, certificates, cards, accessories, and applicable free gifts. Product exclusions and quality check apply.
The complete request must be received within 48 hours from the courier-recorded delivery date and time. The clock is based on the exact recorded timestamp, not the end of the second calendar day. A message without all mandatory information, photographs, and the continuous unboxing video is not a complete request.
Yes. One continuous unboxing video without cuts, pauses, edits, or interruptions is mandatory for every return, exchange, damaged, defective, wrong, or missing-item request, including sizing and change-of-mind requests. Start recording before opening the sealed outer courier package, show the shipping label and order details, the complete unboxing, every item received, and the claimed issue.
Email support@celestora.in within 48 hours with your order ID, product name or URL, reason, clear product photographs, the mandatory continuous unboxing video, and photographs or videos of the issue where applicable. The timeline is counted when the complete email is received. Do not ship anything before Celestora sends written approval and return instructions.
Customized, engraved, made-to-order, sale or clearance items, earrings, nose pins, piercing jewellery, and hygiene-sensitive jewellery are not eligible unless Celestora verifies the product as wrong, damaged, or defective.
Need more detail?Use the search bar above or contact Celestora support.
FAQ Category
Payments
COD, prepaid orders, payment safety, and checkout support.
Yes. Celestora supports secure payment options and follows a trust-first shopping experience with order updates, authenticity assurance, and customer support.
We accept UPI, cards, credit card EMI, net banking, wallets, Pay Later, Buy Now Pay Later, partial payment, COD with minimum ₹199 advance, and international bank transfer where applicable.
No. Pure COD is not available as a standard option. COD requires a minimum advance payment of ₹199, and availability may vary depending on order value, location, and checkout offer.
Yes. Offers, gifts, discounts, partial-payment terms, COD advance, and related checkout benefits may vary by order value, product, location, and checkout offer. Return or exchange eligibility is governed by the policy active on the order date or displayed during checkout, unless Celestora offers a more favourable resolution.
Need more detail?Use the search bar above or contact Celestora support.
FAQ Category
customisation
Yes. Celestora offers jewellery in 999 silver, 925 Sterling Silver, 62.5% silver, and other clearly mentioned silver purities. The exact purity is mentioned on each product page near or below the price. Kindly check the product details carefully before ordering.
No. Not every product is 925 Sterling Silver. Celestora offers different silver purities including 999 silver, 925 Sterling Silver, 62.5% silver, and other purities depending on the product. Please check the purity mentioned on the product page before placing your order.
Yes. Celestora is certified by the Bureau of Indian Standards. BIS Certification No. HM/C-9790211128.
Celestora jewellery is hallmarked wherever applicable. Hallmarking depends on the product type, purity, and applicable hallmarking rules.
Yes. An authenticity certificate is included in the box with every eligible order so you can shop with confidence. Keep it and all other included cards, accessories, packaging, and applicable gifts because an approved return may require them.
Need more detail?Use the search bar above or contact Celestora support.
FAQ Category
repairs
Yes. Celestora offers jewellery in 999 silver, 925 Sterling Silver, 62.5% silver, and other clearly mentioned silver purities. The exact purity is mentioned on each product page near or below the price. Kindly check the product details carefully before ordering.
No. Not every product is 925 Sterling Silver. Celestora offers different silver purities including 999 silver, 925 Sterling Silver, 62.5% silver, and other purities depending on the product. Please check the purity mentioned on the product page before placing your order.
Yes. Celestora is certified by the Bureau of Indian Standards. BIS Certification No. HM/C-9790211128.
Celestora jewellery is hallmarked wherever applicable. Hallmarking depends on the product type, purity, and applicable hallmarking rules.
Yes. An authenticity certificate is included in the box with every eligible order so you can shop with confidence. Keep it and all other included cards, accessories, packaging, and applicable gifts because an approved return may require them.
Need more detail?Use the search bar above or contact Celestora support.
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